TLERAMATERIAL HANDLING

OWNER SUPPORT

Warranty
Information

Review the applicable TLERA product warranty and download the official certificate for your equipment.

HOUSTON BRANCH

Choose your equipment type

These warranties apply to qualifying products purchased from Shiba Motor LLC and used within the United States. Coverage begins on the product's initial delivery date.

01

Electric Equipment

Electric Forklift Warranty

Applicable equipment
Electric forklifts, reach trucks and warehouse-series electric trucks
Complete-truck term
12 months or 2,000 operating hours, whichever occurs first
Effective scope
Vehicles shipped on or after May 1, 2026
Download official warranty
02

Internal Combustion

IC Forklift Warranty

Applicable equipment
Diesel, propane and gasoline internal-combustion forklifts
Complete-truck term
12 months or 2,000 operating hours, whichever occurs first
Effective scope
Vehicles shipped on or after May 1, 2026
Download official warranty

IMPORTANT

Before requesting service

Keep your invoice or other valid proof of purchase, stop using the equipment if continued operation may cause further damage, and contact TLERA promptly with the model, serial number, operating hours and a description of the issue.

The downloadable certificates contain the complete parts coverage, exclusions, service process and controlling warranty terms. If this page and an official certificate differ, the official certificate controls.

Contact our service team →